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1. List each of the eras in IT infrastructure evolution and describe its distinguishing characteristics. 2. List and describe the components of IT infrastructure that

1. List each of the eras in IT infrastructure evolution and describe its distinguishing characteristics.

2. List and describe the components of IT infrastructure that firms need to manage.

3. Explain how businesses can benefit from virtualization, green computing, and multicore processors.

4. Name and describe the three external sources for software.

5. Name and describe the management challenges posed by IT infrastructure

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