1) List the 4 dimensions of attending to behaviors from Ivey, Ivey, & Zalaquett, 2009

2) List and explain 5 stages of the helping process

3) List the three components of the communication process and the importance of each.

4) Part A: "List the 8 perspectives that a client enters the human service delivery system as individuals:"

Part B. List 12 components that encompass life experiences when looking at the "whole person."

5) List and explain Maslow 5 levels of Hierarchy.

6) List the four-step referral process providing guidelines for linking a client with another service.

7). List and explain the five behaviors that are presented as a set of guidelines that a helper can follow to let their clients know they are physically present and actively involved in the helping relationship?

8). List and describe the 5 steps of problem-solving approach that Bransford & Steen, 1984 felt is the IDEAL model to use?

9). List and define the three model of service delivery in Human Services:

10). List the three major categories of psychiatric medications, the purpose for each category along with four types of medication used for each on.

11) List the 6 characteristics or themes that the model of human service delivery should include.

12) What are the three goals for WWP's (Wounded Warrior Project)

13) List 5 forms of communication using technology