1. List three actions a Counsellor can take to manage strong emotional reactions in clients

2. Identify three benefits of Counsellor reflection for individual practice.

3. Identify three strategies a Counsellor can employ to address areas of their practice that may need development.

4. Explain why client observation is important in the counselling process.

5. List the five types of Counsellor client feedback

6. What is reframing and why is reframing used in counselling

7. Explain how focusing can enhance a client's potential for growth and development.

8. In the last stage of the counselling process what communication skills could a Counsellor make use of

9. Outline two strategies for counselling a client who has the personality of an 'arguer'.