1. List three reasons why companies miss their quality goals? 2. After reading through the slides and viewing the Nice website, what does VoC mean to you? 3. What is S-I-P-O-C? 4. Based on your reading of the ASQ article on Supplier Quality, how is supplier performance about more than just price? 5. Based on your reading of the ASQ article on Supplier Quality, list two benefits of successful long term supplier partnerships 6. The slides describe a holistic approach to managing supplier quality that decribes four components. Please list these. 7. Boeing's supplier rating system uses a five color coded threshold standard that is based on supplier performance across three areas. Please list the three areas in which suppliers are graded. 8. Under what conditions would a company undertake a Supplier Development initiative with a particular existing or potential supplier? 9. List three tools used in Project Management. 10. What is the purpose of an Earned Value System