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Match each situation with the communication process term that best describes it. Situation Communication Process Term During a performance appraisal meeting. an employee drumming his ngers on the table and dgeting in the chair is told by his manager to relax, the purpose of the meeting is to help him succeed at the V company. What is the dgeting and finger drumming an example of? Because of her bias against younger workers, the manager was slow to realize that the concerns her young subordinate was expressing about the safety process were valid. To let your employees know the facility's safety performance, you post a graph on the wall every day summarizing accidents and near-misses. The safety performance in the graph is called what? Use your knowledge of the communication process to select the word or phrase that best describes the situation. A fire alarm is an example of what? 0 Nonverbal communication 0 Body language 0 Decoding Match each situation with the communication process term that best describes it. Situation Communication Process Term During a performance appraisal meeting. an employee drumming his ngers on the table and dgeting in the chair is told by his manager to relax, the purpose of the meeting is to help him succeed at the V company. What is the dgeting and finger drumming an example of? Body language Because of her bias against younger workers, the manager was slow to realize that the concerns her Message young subordinate was expressing about the safety process were valid. To let your employees know the facility's safety performance, you post a graph on the wall every day summarizing accidents and near-misses. The safety performance in the graph is called what? Use your knowledge of the communication process to select the word or phrase that best describes the situation. A fire alarm is an example of what? 0 Nonverbal communication 0 Body language 0 Decoding Match each situation with the communication process term that best describes it. Situation Communication Process Term During a performance appraisal meeting. an employee drumming his ngers on the table and dgeting in the chair is told by his manager to relax, the purpose of the meeting is to help him succeed at the V company. What is the dgeting and finger drumming an example of? Because of her bias against younger workers, the manager was slow to realize that the concerns her young subordinate was expressing about the safety process were valid. Body language To let your employees know the facility's safety performance, you post a graph on the wall every day Message summarizing accidents and near-misses. The safety performance in the graph is called what? Noise Use your knowledge of the communication process to select the word or phrase that best describes the situation. A fire alarm is an example of what? 0 Nonverbal communication 0 Body language 0 Decoding Match each situation with the communication process term that best describes it. Situation Communication Process Term During a performance appraisal meeting. an employee drumming his ngers on the table and dgeting in the chair is told by his manager to relax, the purpose of the meeting is to help him succeed at the V company. What is the dgeting and finger drumming an example of? Because of her bias against younger workers, the manager was slow to realize that the concerns her young subordinate was expressing about the safety process were valid. To let your employees know the facility's safety performance, you post a graph on the wall every day summarizing accidents and near-misses. The safety performance in the graph is called what? Body language Message Use your knowledge of the communication process to select the word or phrase that best describes th A re alarm is an example of what? 0 Nonverbal communication O Body language 0 Decoding Your manager asks you to bring her a report and you respond, \"I'll be right there." 0 Body language 0 Two-way communication 0 Verbal intonation Select the term that best describes each situation. Use each term no more than once. Selective perception Misperception Filtering Information overload Organizational barrier Cultural barrier Noise Rather than just saying, \"no" as most people in the United States do, the Japanese tend to say \"that could be difficult\" instead. Animation company Pixar has only one set of bathrooms in its entire building to force communication and interaction among employees. Because you were in a hurry when you typed the email message you were very brief and the message came across as rude to your coworker even though you did not intend for it to. 2. Communications skills (Connect, Perform) Choose the term that best fits the situation being described. During your job interview you appreciate that the recruiter makes solid eye contact, nods occasionally, asks openended questions, and shows positive nonverbal behaviors. 0 Active listening 0 Jargon O Semantics Read this brief case study and choose the term that best fits the following situations. V CASE STUDY 3' You call a meeting of your product development team to begin work on a new market opportunity. Your team members include people from a wide variety of organizational functions, all of whom must work together effectively to get the new product developed on time and on budget. You are about to start your first meeting and want to get off on the best note possible as this is a big investment for your company. When you state that the goal of the meeting is to \"develop a premier intelligent semiconductor intellectual property solution that dramatically accelerates complex SOC designs while minimizing risk," several team members stare at you blankly. O Semantics 0 Organizational barriers to communication 0 Jargon You had just started a videoconference with your global team when the link was dropped and you lost both audio and video communication with the other members. 0 Loss of transmission O Organizational barrier O Ambiguity of intent 3. Communication media (Connect, Perform) Use your knowledge of the behavioral aspects of communication media to select the term that best completes each sentence. V enables users to see who is logged on and to chat with them in real time rather than emailing and waiting for a response. Use your knowledge of the behavioral aspects of communication media to select the term that best ts each scenario or description. When online shoe retailer Zappos had to reduce its staff by 8 percent, CEO Tony Hsieh used his online chronicle of personal thoughts and interests to reassure employees and outline the steps the company would take. O His blog O His wiki 0 His portal Select the term that best matches the following description. This communication media ranks the lowest in terms of richness, feedback availability, personal focus, and the number of cues it provides. O Formal written correspondence 0 Face-to-face communication 0 Instant messaging 3. Communication media (Connect, Perform) Use your knowledge of the behavioral aspects of communication media to select the term that best completes each sentence. V enables users to see who is logged on and to chat with them in real time rather than emailing and waiting for a response. Instant messaging f the behavioral aspects of communication media to select the term that best ts each scenario or description. Voice mail iler Zappos had to reduce its staff by 8 percent, CEO Tony Hsieh used his online chronicle of personal thoughts and interests to Telework d outline the steps the company would take. O His blog 0 His wiki 0 His portal Select the term that best matches the following description. This communication media ranks the lowest in terms of richness, feedback availability, personal focus, and the number of cues it provides. O Formal written correspondence 0 Face-to-face communication O Instant messaging 4. Organizational communication (Connect, Perform) Select the term that best describes the following situation. You tell your supervisor that the machine you are working on is starting to act erratically. O Downward communication 0 Horizontal communication 0 Upward communication Use these terms to describe the following situations. Use each term no more than once. Upward communication Management by wandering around Informal communication Horizontal communication Formal communication Social networking Diagonal communication If employees tend to be connected to many other employees, communication is more open and information flows more freely. General Motors holds regular meetings in which top executives seek feedback from white- collar people at all levels of the company. You give the coworker coming in for the next shift an update on where you are in the production process so that he can get up to speed more quickly. Select the term that best completes the sentence. If employees and customers are satisfied, Y can help build loyalty. If not, employees and customers will communicate and amplify every complaint through these networks. er coming in for the next shift an update on where you are in the soci l networks a so that he can get up to speed more quickly. portals Select the term that best completes the se wikis If employees and customers are satisfied, Y can help build loyalty. If not, employees and customers will communicate and amplify every complaint through these networks