1. Now, you are a professional operations manager. You have studied in this course the following sections:

The importance of operations management in the context of an organization's strategic plan.

The role of supply chain management, logistics, and inventory strategies to support op. requirements.

The layout for goods and service producers to maximize efficiency and support organizational goals.

The impact of product/service design processes and benchmarking on productivity to support the organization's goals.

The strategies for the scheduling of production and staff which support the most productive operations of a facility.

The impact of quality control and quality assurance systems and programs to support the organizations goals.

Write the 800 words research paper. This paper must include all the above features. Please, acknowledge all the outside resources you use.[50]

2. What are the differences between goods and service producers? You started your own business in Canada. Now as an Operations Manager what will be your strategies and logistics to run your business successfully. The real challenge is to keep your business ahead from your competitors. Write a report of 500 words about your roles, strategies, and logistics as a successful operations manager. Please, acknowledge all the outside resources you use.[30]

3. Briefly describe the components of Total Quality Management [TQM] programs that have been adopted by business and industry. How will TQM be helpful in your business success? Provide your opinion in 200 words. [20]