1 of 20 5.0 Points What did labor unions first start as? A. Auto workers B. Teamsters C. Craftman guilds D. Teachers Reset Selection Question 2 of 20 5.0 Points What are on-site employee union representatives called? A. Guild workers B. Union heads C. Shop stewards D. Group leaders Reset Selection Question 3 of 20 5.0 Points Which type of union was the foundation of the union movement? A. Craft unions B. Auto Workers Union C. Teamsters D. Teachers Reset Selection Question 4 of 20 5.0 Points Auto workers, mine workers, and textile workers are all examples of what type of union? A. Labor B. Craft C. Industrial D. Corporate Reset Selection Question 5 of 20 5.0 Points With whom did the American Federation of Labor merge? A. UNITE B. Congress of Industrial Organization C. Labor Congress D. Textile Workers Reset Selection Question 6 of 20 5.0 Points Disney, Hilton, Liz Claiborne, and Brooks Brothers belong to which union? A. Teamsters B. IWW C. UNITE HERE D. IBT Reset Selection Question 7 of 20 5.0 Points What do you call it when a union negotiates similar pay for its member workers doing similar jobs, regardless of industry, company, or region? A. Win-win B. Industry bargaining C. Win-lose D. Collective bargaining Question 8 of 20 Reset Selection 5.0 Points Who is the main contract administration and grievance handler in a union? A. Shop steward B. Shop leader C. Business agent D. Grievance advocate Reset Selection Question 9 of 20 5.0 Points What is a union complaint that alleges a violation of the contract by management called? A. Labor unrest B. Misunderstanding C. Manager defense D. Grievance Reset Selection Question 10 of 20 5.0 Points What happens if a complaint is NOT covered in a union contract? A. It cannot become a grievance. B. It can sometimes become a grievance. C. It always becomes a grievance. D. It is put on hold for later review. Reset Selection Question 11 of 20 5.0 Points What is the most common reason that employees initiate a grievance? A. They are not promoted. B. They are disciplined. C. They are harassed. D. They are fired. Reset Selection Question 12 of 20 5.0 Points Which of the following is one of the most powerful unions in the U.S.? A. International Brotherhood of Teamsters B. AFL-CIO C. Industrial Workers of the World D. UNITE HERE Reset Selection Question 13 of 20 5.0 Points Who governs the AFL-CIO? A. A 25-state federation B. A federation of the largest states C. A 30-state federation D. A 50-state federation and Puerto Rico Reset Selection Question 14 of 20 5.0 Points Which of the following is NOT allied with the AFL-CIO? A. National Labor College B. The Union Privilege C. Working America D. Industrial Workers of the World Reset Selection Question 15 of 20 5.0 Points Which is NOT true of decentralized bargaining? A. Power is at the local level B. Power is at the national level C. Focuses on local issues D. Focuses on maintaining jobs Reset Selection Question 16 of 20 5.0 Points As a retail manager, most of your union contact should be with the: A. shop steward. B. national union reps. C. national steward. D. state union reps. Reset Selection Question 17 of 20 5.0 Points Who does the IWW represent? A. Truck drivers and auto workers B. Seamstresses and textile workers C. General manufacturing facilities and mining businesses D. General distribution facilities, and wholesale and retail businesses Question 18 of 20 5.0 Points What percentage of the workforce is represented by unions today? A. 13% B. 20% C. 30% D. 40% Reset Selection Reset Selection Question 19 of 20 5.0 Points Union workers make how much more than non-union workers? A. 20% B. 25% C. 30% D. 35% Reset Selection Question 20 of 20 5.0 Points Which of the following is NOT a reason people join unions? A. Safety in numbers B. Collective bargaining power C. Sense of belonging D. Job independence