1.) Of the four categories of quality costs, in which category should a company invest the most money in? Why?

2.) A scatter diagram is used to plot gas mileage (x) versus the weight of a car (y). One would expect the shape of the resulting plot to be:

A scatter diagram is used to plot gas mileage (x) versus the weight of a car (y). One would expect the shape of the resulting plot to be:

a.) R value = 1

b.) A decreasing slope

c.) An increasing slope

d.) No correlation

3.) Which quality master said that 95% of most quality problems could be solved with 7 quality tools?

Which quality master said that 95% of most quality problems could be solved with 7 quality tools?

a.) Juran

b.) Taguchi

c.) Ishikawa

d.) Crosby