1 - On average, how many minutes are customers currently waiting in line before initiating service at station 1: Assume service starts at arrival to station1.

2- On average, how many minutes would customers wait in line before initiating service at station 1 under optimal allocation of tasks for five workers?

3- Escoba is considering two idea to help improve the burrito-making process after performing the load balancing changes:

1. Implement an online ordering system that will move some demand away from the in-store purchases. How much would the arrival rate for in-store orders need to reduce by (i.e., shift to online orders) to be able to meet a wait time of five minutes or less?
2. Implement new training procedures to help reduce the variation in service time. How much would the coefficient of variation for service time need to reduce by to be able to meet a wait time of five minutes or less?