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1 . Only use the given values in the workbook provided to you in the Content area of our course for the assignment. Note that

1. Only use the given values in the workbook provided to you in the Content area of our course for the assignment. Note that there are different values in the text for Gross Revenues. These values are adjusted in the file to reflect new class sections.
2. Check your text to understand what you are being asked to do. For Dealer Satisfaction and End-User Satisfaction, start with year 2014 for first set of data you copy. The next set will be for 2015, then 2016,2017 and 2018. This exercise will give you practice copying, pasting, and manipulating data in spreadsheets. The areas shaded in green in the worksheet are the areas where you will input the appropriate data, formulas, functions, etc. For example, on the Dealer Satisfaction worksheet, the answer area is shaded:
3. The new worksheets referenced in numbers 3 and 4 have already been created. They are labeled Gross Revenues and Market Share, respectively. You will need to use an absolute cell reference when creating formulas for Gross Revenues.
4. Place your name in each worksheet in cell A200 and your student number in A201 to receive credit for your Excel worksheets for this assignment.
5. Summarize your findings and observations in your Word document report. Provide recommendations for future decisions, supported by data from your Excel worksheets. Think about any potential areas for growth and ways to increase profits. Reread the case study in your text for context and ideas for areas you could address in your report.

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