$1.$ Overall, what did Julia Woodland do right? What were the errors, and what could she have done differently? $(5+5+5$ marks$)$

$2.$ Were the correct people involved in the process, and why$/$why not? Whom would you have included and why? $(5+5$ marks$)$

$3.$ If you were in Julia Woodland$$s position, what would you include in your communication plan for the implementation and why? $(15$ marks$)$

$4.$ How can training be used in this case to make the implementation more successful? $(10$ points$)$

$5.$ After the implementation, what steps should the HR department take to ensure proper maintenance and support of the system? $(10$ points$)$

$6.$ What can Julia Woodland do now to $$get everyone on board$$ and increase the likelihood that this implementation will be successful? $(10$ points$)$