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1 . Overview of the general concept of the movie? Use the numbers mentioned in the movie. 2 . What were the mission and vision

1. Overview of the general concept of the movie? Use the numbers mentioned in the movie.
2. What were the mission and vision/long-term goals of Assan Motors?
3. What is the Zero Defects philosophy?
4. Why does the focus on quantity and deadlines not work well?
5. Should companies that use a total quality management system set deadlines or quantities? Would it not hurt quality?
6. What specific quantities of cars and raise amounts were disputed between Japanese managers and American workers?
7. Emphasize the main cultural differences between the two organizations.
8. What was surprising in the movie?
9. Identify problems, causes of problems, solutions presented by the movie, and your suggestions on solutions. Use the numbers presented in the video.
10. Comment on the relevance to the course.

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