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1. Overview of Total Quality Management (what is it)? 2. Advantages from a business and project management perspective why should they implement Total Quality Management

1. Overview of Total Quality Management (what is it)?

2. Advantages from a business and project management perspective why should they implement Total Quality Management and how will it positively impact their PMO and product development projects?

3. Concerns/Issues from a business and project management perspective what problems might occur if they implement Total Quality Management?

4. Your recommendation to Apple Corporation should they implement Total Quality Management? Why or why not?

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