1. Perhaps programs used for business purposes ought to conform to higher standards of quality than games. With respect to software warranties, would it make sense to distinguish between software used for entertainment purposes (such as a rst-person shooter game) and software used for business (such as a spreadsheet)?

2. While waiting for an appointment with your physician, you see a brochure advertising a new surgical procedure that implants a tiny microprocessor inside your skull just behind your left ear. The purpose of the chip is to help you associate names with faces. The procedure for inserting the chip is so simple that your physician is performing it in his ofce. Suppose your career takes you into sales, where such a device could help you earn higher commissions. What questions would you want to have answered before you agreed to have such a device inserted into your skull?