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1 point Under - differentiation involves a scenario in which the downscale extension provides similar benefits to those of the existing offering but at a
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Underdifferentiation involves a scenario in which the downscale extension provides similar benefits to those of the existing offering but at a higher price. Overdifferentiation involves a scenario in which a company, in its desire to minimize cannibalization, stretches its downscale extension so far that it becomes inferior not only to the company's existing offerings but also to the competitive offerings in the higher price tier.
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