1. Precedence relationship refers to the order in which tasks must be performed at the work Centre. Select one: O True O False 2. Compatibility and simplification are concepts that are mutually exclusive in production. Select one: O True O False 3. Which is not a characteristic of a well-designed service system: O a.User friendly O b.Gives the same service to all customers regardless of their needs O c. Robust so it can cope with variations O d. Links the back and front office O e. Gives evidence of the quality of service 4. When comparing multiple processes to manufacture a product, the path of lowest possible cost is always a straight line. O True O False 5. In the life cycle approach to production the sequence of activities includes all of the following except: O a. None of the options given O b. Transition and phase down . Production O d. Validation O e. Full scale development O f. Conception 6. Grouping dissimilar machines to work on products that have similar shapes and processing requirements is an example of: O a. Manufacturing cell O b. Work Centers O c. Project layout O d. Assembly line O e. None of the options given O f. Group technology 7. Break even analysis can be used as an approach to choosing among alternative processes or equipment. Select one: O True O False 8. The basic objective of solving the waiting line problem is to balance the cost of waiting with the cost of adding more resources. Select one: O True O False 9. The job of OSM is to continuously select, design and update. Select one: O True O False 10. The life cycle approach to Operations Management allows us to view Operations Management as more than a collection of loosely related topics. Select one: O True O False 11. The transformation functions provided by a departmental store can be described as: O a. all of the options given O b. Storage O c. Exchange O d. Mutually Exclusive O e. Informational O f. Storage, Exchange and Informational 12. A gozinto chart does the following: O a Is useful as a diagnostic tool to improve operations during the steady state of the productive system O b. Uses information in an assembly drawing and defines how parts go together and their order of assembly, among other things O c All of the options given O d. Is useful as a diagnostic tool to improve operations during the steady state of the productive system and Uses information in an assembly drawing and defines how parts go together and their order of assembly, among other things ONLY O e. Typically uses standard symbols to denote what happens to the product as it progresses through the productive facility 13. Operations and Supply Management includes all of the following except: O a. Work measurement O b. Forecasting O c. Inventory controls O d. Scheduling O e. Labour and industrial relations 14. The major decisions variables in equipment selection are: O a. Labour requirements O b. Both Flexibility and Labour requirements O c. Manufacturer O d. Flexibility O e. Both Labour requirements and Manufacturer 15. Assembly line balancing is both a scheduling and a layout issue. Select one: O True O False 16. A facility layout can be described as a marketing problem in services. Select one: O True O False 17. Economies of scale for a large manufacturing plant are continuous and infinite. Select one: O True O False 18. Facility layouts have no real effect on the performance of a company. Select one: O True O False 19. When comparing multiple processes to manufacture a product, the path of lowest possible cost is always a straight line. Select one: O True O False 20. Automation in production brings about economies of scope. Select one: O True O False 21. __________means doing the right things to create the most benefits for the company: O a. Productivity O b. none of the options given O c. Effectiveness O d. Efficiency O e. Value 22. The type of processing structure that is used to produce gasoline, chemicals and drugs is: O a. Continuous process O b. Assembly line O C. Work center O d. Batch O e. Project layout 23. Criteria for evaluation and control for a manufacturing firm include all of the following except: O a. Cost O b. On time delivery O c. Quality, reliability, and flexibility O d. Value of output O e. None of the options given O f. Utilization 24. Facility location is best determined by a factor rating system. Select one: O True O False 25. A process flow diagram shows how parts are put together to make a product. Select one: O True O False 26. Assembly line balancing and precedence relationship are mutually exclusive. Select one: O True O False