1. Produce a change management action plan to help you prepare to lead a business meeting with relevant stakeholders regarding an operational change. This will demonstrate that you can take the appropriate action when implementing a specific operational change. You may choose a change that could occur in your preferred industry, or your assessor will have a list of generic ideas you could choose to complete the activity. Your change management plan must include: Outlining the changes required Determining the overall objective Outlining tasks required to implement the change Listing the resources you will require Determining an appropriate timeframe Listing the people who will be responsible or involved