1.) providesix (6) quality management terms, theories, or models and their definitions

2.)

• Identify a minimum of two (2) current trends in quality management.
• Clearly connect the identified quality management trends to current business environments in which they are used most often.
• Explain how the current trends may lead to the creation of a quality culture in the workplace.
• Discuss how the current trends fit with ideas of global quality management approaches.