1.

Question 1

A project manager writes an email to the team. What should they include in the subject line of the email?

1 point

The signature of the email for the sender

A list of the recipients for the email

A summary of what the email is about

Confidential information on finances

2.

Question 2

What are the potential downsides of using instant messaging? Select all that apply.

1 point

Quick response

Informality

Difficult to track

Distraction

3.

Question 3

Fill in the blank: In order to set clear meeting expectations, help attendees prepare, keep everyone focused on the right topics, and clarify meeting expectations and goals, your meeting should have a(n) _____.

1 point

timeline

agenda

guest speaker

leader

4.

Question 4

What is a benefit of making project meetings more accessible?

1 point

Stakeholders will provide better feedback for the project manager.

Team members feel included during the project meetings.

Project managers will get good reviews and a bonus.

Project managers get to assign more tasks to team members.

5.

Question 5

Fill in the blank: A project review meeting is also called a _____.

1 point

reflection

retrospective

stakeholder review

status update

6.

Question 6

Which of the following is a best practice when trying to clearly state what you want in an email?

1 point

Avoid associating calls-to-action with your request.

Use acronyms whenever possible to keep the email short.

Include your request in the subject line of the email.

List your request in the last paragraph of the email.

7.

Question 7

What actions may help make a presentation accessible for someone with a visual impairment? Select all that apply.

1 point

Provide an accessible electronic format of the presentation.

Use low-contrast colors.

Use a large font size (minimum 22 points).

Describe all meaningful graphics in the presentation.

8.

Question 8

A project manager notices that team members discuss the same material several times in a recurring meeting. What can they do to ensure the meetings are more productive?

1 point

Schedule a follow-up meeting and invite all team members.

Tell team members to skip over the material when they ask questions.

Schedule more recurring meetings for the team.

Review action items from previous meetings to ensure accountability.

9.

Question 9

In a status update meeting, what questions does the project manager typically address? Select all that apply.

1 point

How many tasks have been completed and how many remain?

Are there any current or anticipated issues?

Are there any new costs that affect the bottom line?

Is the team behind schedule, ahead of schedule, or on-schedule?

What lessons can the team learn about what's going well?

10.

Question 10

Which of the following items should team members discuss during the team retrospective meeting?

1 point

How profitable the project has been for the client and company

A compiled list of how much each team member contributed

Comments on an upcoming project and reviews

Lessons learned from the project by team members