1. Read the article : Resolving conflicts

https://www.pmi.org/learning/library/resolving-conflicts-project-management-3480

According to the article:

When would you avoid the conflict?

Which of the team-based approaches uses the strengths and weaknesses?

What is the outcome if 'compromise' is selected?

What solution would offer a win for both parties?

Summarize the five-stage conflict resolution process.

Whenever possible what would you seek to do first?

2. Read the article : How to Manage Conflict by Gill Corkindale

https://hbr.org/2007/11/how-to-manage-conflict

According to the article:

1. What are the five key styles for managing conflict.

2. What are the sources of conflicts - name 5 of them

3. When a resolution is partially satisfactory to both parties but completely satisfactory to neither - what stye is this referred to.

4. What are the positive sides to a conflict?

5. What can a conflict spread to?