1. Read the following scenario:

The agency for which you work has hired a new contractor to provide meals on wheels services in economically disadvantaged neighborhoods of the cities and county within its jurisdiction. The incumbent contractor has performed the service well during the twenty consecutive years it has held the contract and is liked and respected by the customers, clients, and other stakeholders.

2. Based on the scenario,answer the following two questions regarding the scenario study:

• What are the top three issues the agency will encounter when it initiates the transition from the current contractor to the soon-to-be new contractor?
• How should the agency address each of the three issues you identified?