Question
1. Read the survey items listed in the High Performing Work Teams Survey, located at the end of this document. Jot down notes. As you
1. Read the survey items listed in the High Performing Work Teams Survey, located at the end of this document. Jot down notes. As you think about the survey items, some of the responses will come easily--they were clearly observable. Others may result in you thinking "I don't know"these items were not easy to observe.
2. Take the analysis of the survey further: Use these questions to describe and explain -- What team behaviors and values were more easily observable, based on your thinking? SELECT 1 or 2 survey items. Add theory and ideas from research to explain more of your thoughts. Write a section of the essay titled" Easily Observable Performance Behaviors". What team behaviors and values were not easy to observe, or left you thinking "I don't know"? SELECT 1 or 2 survey items. Research and then Include ideas to support your thinking. Write a section of the essay titled "Not Easy to Observe Performance Behaviors". Make certain you include in-text cites to "signal" use of research.
3. Examine the use of diversity and inclusion. Review the survey items for use of "diversity" and "inclusion" or the terms you link to diversity and inclusion. Write a new section for your essay. Explain whether you believe diversity and inclusion are clearly examined, based on words used in the survey. 4. Describe how you might use this survey as an HR professional. Consider what kinds of teams might find the survey helpful, or what conditions might prompt the use of such a survey. If you believe that the survey is not useful, that position is important, too. Explain and justify your reasons why you would not use this survey.
High Performing Work Team Survey
The High Performing Work Team Survey appears below. It is organized into categories, such as "Mission" and then items related to that category. The second category is goals, followed by roles, procedures, relationships, effectiveness, satisfaction and conflict resolution.
Mission: 5 Items 1. I understand what contributions I am expected to make to the organization 2. I understand how this team's performance will affect the business results of the company. 3. I can describe the mission or why this team exists. 4. I understand the team's primary purpose. 5. Team members agree on the major work functions that our team is to perform.
Goals: 5 Items 6. I understand the team's goals. 7. I am highly motivated to achieve the goals. 8. I understand the team's long term goals. 9. I understand the standards for team quality and effectiveness. 10. This team has goals that are closely linked to the company's goals.
Roles: 5 Items 11. I understand the role I am expected to perform for team success. 12. Team members are handling all job functions that the team is required to perform. 13. I understand what is expected of other team members. 14. Team members maintain a clear focus on the high priority tasks that are to be completed. 15. At least one member of this team attempts to maintain positive/harmonious relationships.
Procedures: 5 Items 16. We have procedures that encourage members to participate equally. 17. We have procedures for providing feedback directly to team members. 18. We have procedures for handling the common problems or unexpected events. 19. Agendas are distributed before each team meeting. 20. Follow-up dates are set when actions are agreed upon.
Relationships: 5 Items 21. I am encouraged to express my ideas even when my ideas disagree with the majority. 22. Team members live up to their promises. 23. Team members listen to me even when they disagree with me. 24. Team members have given me positive feedback and recognition. 25. Team members solicit ideas and help from me.
Effectiveness: 5 Items 26. This team usually completes tasks and meets its deadlines. 27. The team is fulfilling its purpose or mission. 28. Team meetings are efficient. 29. Team meeting end up with all topics and work completed. 30. This team is effective compared to other teams.
Satisfaction: 5 Items 31. I am satisfied with my job and responsibilities on this team. 32. I get a sense of personal enjoyment being a member of this team. 33. Morale is high on this team. 34. The team pulls together as a unit. 35. My skills and knowledge are fully used on this team.
Conflict Resolution: 5 Items 36. Differences in style and opinion are encouraged. 37. Team members are allowed to be different. 38. Problems and conflicts are resolved with solutions that meet the needs of everyone involved. 39. Problems and conflicts are confronted until they are resolved. 40. When team members disagree, they listen openly to each other.
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