1. Recruitment advertisements must not contain references to personal characteristics or traits unless these items are:

a. assessed during the selection process as well

b. uniformly incorporated in the information disseminated by all recruitment sources

c. characteristic of those possessed by the current workforce

d. bona fide occupational qualifications

2. All of the following could be incorporated as elements of a web-based recruiting strategy except:

a. specialized job boards

b. SLAs

c. job blogs

d. banner ads

3. Over the last two decades, HR staff ratios in larger U.S. firms have:

a. increased substantially (i.e., more HR staff persons relative to the workforce)

b. remained stable

c. decreased substantially (i.e., fewer HR staff persons relative to the workforce)

4. Firms opt to restructure part of their HR operations into ‘centers of expertise’ to:

a. improve customer relations with external customers

b. increase the capacity to do effective internal people-management consulting

c. improve the firm’s ability to comply with regulations

d. process HR transactions more efficiently

5. Which of the following ratios best characterizes the present size of the HR function in large U.S. firms?

a. 1 full-time HR staff person : 50 full-time employees

b. 1 full-time HR staff person : 100 full-time employees

c. 1 full-time HR staff person : 500 full-time employees

d. 1 full-time HR staff person : 5000 full-time employees

e. social networks