1 . Root Cause Analysis (5 marks) Examine the scenario in order to clarify what the problem actually is. Briefly describe your initial reaction to the scenario. Then describe how you have redefined the problem after having completed your analysis. What were the most important factors that influenced your problem definition? 2. Lateral Thinking (5 marks) Can this problem be thought of as an opportunity? Should you tackle the problem directly? Attempt to solve the problem using a "lateral thinkingII approach. Briefly describe how you would apply lateral thinking to the above scenario. Explain at least one possible solution that emerges out of your lateral thinking. 3. Cause and effect method (5 marks) Map out the problem and potential links to the problem in order to search for a possible solution. identify at least one idea that may provide a solution to the problem. identify at least one idea that may have the potential to lead to providing a solution to the problem. 4. Control Chart: (5 marks) Design a control chart based on your shift at your company and document the process each of the staff are following to complete the task of cleaning the tanks. There are three processes in the tank cleaning monthly task that include: cleaning, maintenance and inspection. Each of these tasks has typically taken 30 minutes each to complete. Keep in mind this does not include the time to set up prepare for the cleaning and during this time the production is also shut down for all 5 tanks. Decide on what might be included when you are reviewing the process for inefficiencies, errors and rework. Design a chart with the items you will audit. 5. Solution Ideas (10 marks) Based on your analysis, find three possible ideas for a solution and be prepared to discuss them in class. Write down your ideas using one of the brainstorming techniques we have dismissed in nrpvimls rlassr-Is hv "patina a simnlr-| mind man