1. Seek assistance from your Supervisor to identify an opportunity that would require you to develop and manage an operational plan for at least one business or work area. 2. Access the Research Log template provided at the Bounce Fitness site. 3. Research information on the following requirements that will assist you in fulfilling the identified business objectives: a. Resources required for the operational plan The resources will be used in the operational plan to complete relevant action items. Resources includes the following: Human resources (e.g. employees) Physical resources (e.g. treadmills) Services (e.g. outsourced tasks) b. Key Performance Indicators This must cover the following: Productivity