1. Send an email to the team (your assessor). The text of the email should be in grammatically correct English, written in an appropriate (polite and warm) style. It should thank them for their efforts in achieving the strategic goals and give the details of the reward and recognition scheme that you are introducing. The email should mention Maggie's efforts and state that she will be the first recipient of a personal reward. 2. Send an email to Maggie (your assessor). The text of the email should be in grammatically correct English, written in an appropriate (polite and warm) style. It should thank her for her efforts and her innovative approach to achieving the strategic goals. Give her the details of the reward that you are awarding her