1. Study the questions asked in the Baldrige Criteria. Select what do you believe are the "top 10" most difficult questions to answer and justify your reasoning. 2. Discuss how the Baldrige Core Values and Concepts define a high performance culture. How might they be used as a starting point for self-assessment, without actually answering the formal questions in the Baldrige Criteria? 3. Identify some of the key processes associated with following business activities for a typical company: sales and marketing, supply chain management, managing information technology and managing human resources