1. Teams are often credited with making better decisions than individuals, yet they are also criticized for groupthink. What are some strategies for creating effective teams that don't fall victim to the groupthink phenomenon? 2. Identify and describe any team you have been a member of, or know about otherwise, with a strong teamwork norm that all members support. What role did the team leader play in making this possible? 3. What are some of the key indicators of team dysfunction? 4. What is the key to creating cross-functional teams where team members put the good of the team ahead of functional self-interest? 5. How can virtual teams work well together from far apart? 6. What would you describe some of team leadership's dos and don'ts? 7. Describe an organization whose culture, structure, and leadership philosophy clearly support creativity and innovation