1. The ability to motivate individuals and groups to accomplish important goals is a. influence b. power c. management d. leadership 2. Tnue or False. Research has proven that effective leaders are born and not made. 3. The way people get along with each other is known as a. human relations b. influence c. management style d. communications 4. A person who is not a manager but is still able to get a group focused and organized is using a. tactical management b. strategic management c. formal influence d. informal influence Chapter 7 Management and Leadership