1. The Amazon Go store is an excellent example of using business process improvement as a competitive strategy. (Approx. 25-30 minutes) 1.1. Using a business process diagram, illustrate the business process involved in checking out from a traditional grocery store. In less than 150 words, describe how automating this process, as in the Amazon Go store, results in greater efficiency and, therefore, greater customer satisfaction. [15 points) 1.2. Identify two other business processes that will be made more efficient by the Amazon Go concept relative to traditional grocery stores. For each of the business processes you identify, describe in 2-3 sentences how the Amazon Go concept improves the process. [10 points