1. The goals, procedures and objectives of the organization that are designed to influence subordinates are referred to as:

Multiple Choice

a. strategic planning.

b. performance evaluation.

c. goal congruence.

d. management control.

2. A strategic control process in a MNCs

Multiple Choice

a. involves a one-directional flow of products, capital, and knowledge.

b.. will not work if the firm cannot get good data on global competitors

c. should be formal but not necessarily rigid.

d. all of the above.