1. The major purpose of setting environmental performance indicators is to enable managers to:

Select one:

a. establish both financial and non-financial measures of performance

b. improve profitability by reducing environmental costs

c. improve environmental performance by monitoring management's efficiency in relationship to environmental targets

d. improve environmental performance by setting environmental targets and monitoring their effectiveness in meeting those targets

2.

The theory under which people make the choice that promises them the greatest reward if they think they can achieve it is:

Select one:

a. Reinforcement theory

b. Two-factor theory

c. Expectancy theory

d. Equity theory

e. Maslow's theory

3.

The reason a just-in-time (JIT) system focuses on the control of inventories is because the JIT system :

Select one:

a. drives production lead times

b. is critical for producing what customers want

c. is an expensive capital item for most firms

d. removes non-value-added activities