1. The Quality "Gurus" include Deming, Juran, Crosby, IShikawa, Taguchi and Feigenbaum. Select any three and in a sentence or two describe one or more unique contributions to the discipline?

2. In project management, one must do more than analyze it, one must deal with it. There are five standard options for handling negative risk. In one word apiece, name them?

3. One way to categorize the costs of quality is as the "cost of conformance" vs the "cost of non-conformance". But the more widely used classification divides them into four specific categories. One of those is "prevention costs". Whatt are the other three?