1. There are FOUR (4) primary functions in management. Assuming you are a manager of a department, explain how you could influence the employee's positive behaviour through the application of the functions. Your idea must be supported with relevant example. (24 Marks) 2. Encik Haikal believes that if all members of his department give their good cooperation, the department goal can be achieved successfully. However, to sustain the employees' participation in the department is not an easy task. It requires consistent efforts from the managers. Advice Encik Haikal how he could improve the employee's job involvement by using reinforcement theory. (24 Marks) 3. As a leader, Jules's responsibility is to create a vision of where she wants to go and support her team in getting there. Jules is a young manager who is appointed to lead the senior subordinates. Today, someone in their early 30s may certainly be in charge of someone who is ten or twenty years older. Even if such scenarios are becoming more frequent, it sometimes causes conflict. Recommend TWO (2) leadership approaches to Jules to effectively lead her department members. (12 Marks)