1. Think back and reflect on a situation in which you tried to influence another person, and you succeeded in your influence attempt. Describe (as specific as possible) what happened in this situation. Consider what your goal was, what you did to convince the other (i.e., to reach your goal), and what the consequences of your behavior were. 2. Reflect on this influence attempt and the outcomes of this attempt using theory and research from the modules (Module 2: Job attitudes; Module 8: Diversity, culture, and communication; Module 12: Conflict and negotiation) 3. Think back and reflect on a situation in which you tried to influence another person, and you did not succeed in your influence attempt. Describe (as specific as possible) what happened in this situation. Consider what your goal was, what you did to convince the other (i.e., to reach your goal), and what the consequences of your behavior were. 4. Reflect on this influence attempt and the outcomes of this attempt using theory and research from the modules (Module 2: Job attitudes; Module 8: Diversity, culture, and communication; Module 12: Conflict and negotiation) 5. Using (Module 2: Job attitudes; Module 8: Diversity, culture, and communication; Module 12: Conflict and negotiation), try to explain why the first influence attempt was successful, whereas the second influence attempt was not successful.