1. Think of a hypothetical situation for the CM process being needed, and discuss the strengths, abilities, and goals of the client.

2. Discuss the requirements for a case manager when formulating a case management plan.

3. How can case managers ensure the case plan reflects the initial assessment needs?

4. How the case plan will be monitored needs to be agreed upon between case manager and client. Provide examples of specific aspects of monitoring that should be agreed.

5. Why might the relatives and/or carers of a client provide a risk to case managers?

6. Provide three examples of strategies for managing risk in CM.

7. Why is experience important when allocating a case manager to client?

8. If the client were to move houses during the CM and was outside the usual working grounds of their usual case manager, what alternatives could be considered before handing over to a new case manager?

9. Discuss the various responsibilities of clients in the CM process. Why are theseresponsibilities important?

10. Provide two examples of reasons why monitoring the effectiveness of the case plan is an important task?

11. Why might a client be failing to progress under their case plan?

12. What strategies could be developed to respond to crisis situations in CM?

13. Think of a hypothetical case management situation. Who are the stakeholders that a case manager would need to negotiate changes to the case plan with?

14.What considerations need to be made by case managers about communicating changes to stakeholders

15. What must a case manager consider if referring their client to another service as part of a reviewing the case plan?

16. What actions should the case manage take when closing a case?