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1. Three firms below have bought expensive manufacturing systems that allow the flexible production and changeover time between products to take place within seconds. Based

1. Three firms below have bought expensive manufacturing systems that allow the flexible production and changeover time between products to take place within seconds. Based on the annual report below, which firm is of a better strategic fit, meaning a better match between its process structure and its product output? Explain what makes that company a better performer? (5 points) Firm A Firm B Firm C Number of unique product made and sold until last year 5 10 30 Average sales volume per product 50,000 3,000 100 Number of new products introduced this year 3 8 12 Hint: This problem only needs concept from Chapter 2 and no numerical calculation is needed. 2. Use the Process Flexibility vs. Product Variety graph, and mark the 3 companies above along the diagonal path of the graph, based on where each company approximately fits (5 points) 3. Which statement below is True, and which one is False- for those you specified as a False statement, explain why they are incorrect, or what wording change makes them a True statement? (10 points) Statement True or False? Why? (For the ones you chose as False only) 3-1. Marketing, Finance, and Operations are the 3 core functions of each organization. 3-2. For a high degree of product variety, a high degree of process flexibility is needed- The resulting architecture will be a job shop 3-3. Highly specialized resources which allow for a high precision and speed are best to utilize for mass production of standard products- The resulting architecture is called a batch flow 3-4. Corporate strategy configures and develops business processes that best enable a firm to produce and deliver the products specified by the business strategy 3-5. Occupying a differentiated position in the competitive product space requires producing and delivering different product attributes. 4. In the process below, as shown, 200 patients visit a clinic each day. After registration at step 1, usually each patient has to wait for 5 mins in average, before theyll get assessed for the right next step based on their documentation in hand. Once step 2 is complete, usually 40% of the patients go to step 3 and the rest are directed to step 4. 4-1) What is the hourly rate of patients arrival in this clinic? (5 points) 4-2) Calculate the value of T1, I2, I3, and T4 (4 points) 4-3) What is the total process flow time based on your calculations above? (5 points) 4-4) What is the total inventory of patients at this clinic at any given point in time? (5 points) 4-5) Since you have obtained a total I, and total T from the answers you calculated in sections 5-3 and 5-4, based on the Littles law, what is the flow rate of this process? (R at arrival). Does it match the value you were given for R1? (6 points) Do not forget to first convert the units if needed before using any value in the formula. 5. Based on historic data, every month, 120 patients need to get admitted at a hospital. The hospital currently has 15 beds, and the average number of days each patient stays in this hospital is 4 days. Based on the provided information, do you think this hospital is actually able to accommodate the prospective patients hoping to get admitted? Consider each month to be 30 days (5 points)

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