1. To successfully complete the communications audit, which characteristic of effective teams does this team need to address?

• Longevity
• Listening
• Size

2. When team members are becoming acquainted with one another and each other's personalities, the process is called_____.

• forming
• storming
• norming
• performing

3. The terms groupand teamare often used interchangeably; however, a team has a clear identity and exhibits _____ once it is in the performing stage.

• Cooperation
• Focus
• Collective Bargaining