1. Was "Englishnization" a good idea for Rakuten? What are the costs/benefits of such a policy? (Answer: Yes or No; List Costs/Benefits of a policy of Englishnization as bullet points). Use your list of costs/benefits to explain your answer to the first question in 100-150 words. 2. Analyze the survey results in Exhibit 3 of the case. How are employees experiencing the mandate? What differences do you see between the Native Japanese Speakers, Foreign Nationals, and Native English Speakers groups? (100-150 words.) 3. What steps can the company take to increase the English language proficiency of all employees? (150-200 words)