1.) Was Zurich collecting the right data and levering if effectively?2.) Were the global job model and job catalogue the right tools for understanding the employeepopulation and for providing accurate data collection?3.) How should Zurich determine whether these systems needed improvement?4.) How should Zurich determine whether data analytics was worth the investment of time, money,and other resources?5.) What implications might data analytics have for the organization as a whole, above and beyondthe HR function