1. What are some obstacles that marketing channels face when introducing smart technology? 2. Do you think Amazon was "ruthless" or "inspired" when it purchased Kiva? Explain your answer. 3. When discussing Pegasus and Xanthus, the video goes into many changes undertaken to formulate more efficient environment for the robots to work in. Explain why one of these changes was necessary. 4. Amazon has struggled with injuries and worker satisfaction. What are some of the reasons for these issues, and what do you think are some solutions that might sprout better working environment?

Watch video to answer: https://www.youtube.com/watch?v=IMPbKVb8y8s