1. What are the benefits of an electronic-based query? What were the positive impacts made on this organization? Were there any negative impacts and why? (25 pts).

2. List the 10 characteristics of data quality found in the AHIMA data quality model (25 pts).

3. What else could the facility do to improve the query process? What are the resources needed (time, money, personnel, etc.) to facilitate these potential improvements? Would these be opposed by anyone involved in the process (for example, if something is going to cost too much, the hospital may not pay for it; or physicians might be opposed to anything that compromises accuracy, etc.)? (25 pts.).