1.What are the benefits of workplace learning to an organisation and individual?

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2.If you needed to develop a Learning Plan for an individual or team what steps would you take in order to develop the plan?

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3.How could you take individual's differences into account when planning or delivering a learning program? Explain what some of the differences could be.

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4.How can you encourage individuals and teams to take advantage of learning opportunities?

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5.What are the benefits of consulting with a Training and Development specialist and what are some of the aspects of training that you might need to consult with them about?

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6.Why is it important for organisations and managers to promote a learning culture within the team and organisation?

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7.In what situation would coaching or mentoring be useful as an aspect of a learning program?

Explain the benefits of coaching and mentoring.

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8.Why is it valuable for individuals to assess their own skills, knowledge & competencies?

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9.How can benefits of learning be shared with others in the organisation?

Why is it important to share the benefits of learning within the organisation?

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10.Why is it important to provide recognition and feedback on workplace achievement to individuals and teams?

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11.Why is it important to monitor the performance of individuals and teams to determine the level of required work-based support after the completion of a learning program?

What type of support may be required?

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12.Why is it important to gather feedback from individuals on the completion of a learning program?

How can feedback be gathered?

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13.Why is it important to evaluate training and then negotiate adjustments to learning programs with training and development specialists?

Who should be consulted when making adjustments to training?

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14.Why is it important to keep records of training and learning programs and who should have access to these records?