1. What are the boundary lines for services? 2. Is there an application that needs to be completed? If so, is it available in other languages? 3. Will they provide services to people who are not legal residents? 4. What other languages does the staff speak? 5. Do they accept walk- inns? Are appointments needed? 6. Is there an age minimum for the services? 7. Is the information gathered on the client kept confidential? 8. Is there a fee for the services? 9. What are the background qualifications for the staff on board? 10. Where do they get most of their operation funding from? 11. How long have they been in business? 12. Do they provide transportation