1. What are the five primary activities in a supply chain? Kiva's little orange robots are becoming the latest craze and a truly fascinating innovation in warehouse management. Kiva's robots are replacing conveyor belts and carousels at the order fulfillment warehouses of retailers such as Zappos, Staples, and Amazon. Kiva Mobile Fulfillment System uses a breakthrough parallel processing approach to order fulfillment with a unique material handling system that simultaneously improves productivity, speed, accuracy, and flexibility. 2. How can Kiva robots help distribution centers attain flexible, efficient order fulfillment? 3. What other types of businesses could use Kiva robots to improve distribution productivity? 4. How would warehouse employees react if they were told the company was implementing Kiva robots