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1. What are the four waves of the human resource management evolution? 2. What are the 3 key theories that help managers understand the benefits

1. What are the four "waves" of the human resource management evolution? 2. What are the 3 key theories that help managers understand the benefits and challenges of managing the diverse workforce? 3. What are the trait perspectives on leadership? 4. What is the basic model of interpersonal communication that managers need to know? 5. What are the three types of interpersonal communication that occur within organizations?

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