1. 1) What are the main changes taking place in organizational use of information systems? Which of these do you think is having the greatest impact on businesses?
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3. 2) What is the connection between organizations, information systems, and business processes?
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5. 3) You are consulting with the owner of Better Fitness, a national chain of gyms. What strategies might Better Fitness use in applying information services to achieve a competitive advantage?
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7. 4) Describe three technology trends that pose ethical issues, giving an example for each of its ethical or moral impact.
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9. 5) Distinguish between cloud computing, green computing, and quantum computing.
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11. 6) What makes data mining an important business tool? What types of information does data mining produce? In what type of circumstance would you advise a company to use data mining?
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13. 7) Blogs, wikis, and social networking sites were designed for individuals to communicate with each other. What uses do businesses have for these tools? Give specific examples.
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15. 8) How is the security of a firm's information system and data affected by its people, organization, and technology? Is the contribution of one of these dimensions any more important than the other? Why?
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17. 9) Identify and describe three major enterprise applications.
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19. 10) What is the most profound way in which e-commerce and the Internet have changed the relationship between companies and their customers? Support your answer.