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1. What are the practices that Xerox used in its TQM implementation? Discuss. 2. What are some barriers that you think Xerox has faced during

1. What are the practices that Xerox used in its TQM implementation? Discuss.

2. What are some barriers that you think Xerox has faced during TQM implementation? Relate

them.

3. Does TQM implementation has something to do with the success of Xerox as a business?

Defend your answer.

4. What strategy used by Xerox to help in the implementation of TQM? Discuss.

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1 Practices Xerox Used in Its TQM Implementation Step 1 Understanding Total Quality Management TQM Total Quality Management is a comprehensive and structured approach to organizational management that ... blur-text-image

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