1. What capacity would an organization have not to have the need for forecast? 2. Discuss how you would manage a poor forecast. 3 Define productivity and discuss why productivity important for countries and companies? 4. Why do you suppose that service jobs have lower productivity than manufacturing jobs? 5. How can a company gain a competitive advantage by having higher productivity that its competitors have? 6. Discuss and compare organization strategy and operations strategy and explain why it is important to link the two. 7. Describe and give examples of time-based strategies