1. What did Cathy Bessant mean by saying "always up or never down"? How could this relate to other businesses?

2. The concept of the "war on talent versus the war on skills" is one that many companies face. Listen to how Cathy Bessant identifies the difference between talent and skills. How do you think companies take the workforce of today and make it into the workforce of tomorrow, despite the pandemic?

3. In the interview, Cathy Bessant speaks about diversity and equity and the importance of seizing the moment. What is the best way for companies to seize the moment of discussing the importance of equity and diversity today?

4. Reflect on the textbook chapter readings for the week:

a. What common traits does Cathy Bessant share with leaders who follow the Dhandho Framework or are Outsider CEOs?

b. Does she use any of the nine principles that constitute the Dhandho framework?

c. Give an example and explain why you made the connection.